Job Description

ExtraMile Convenience Stores LLC is a joint venture owned by Chevron and Jacksons Food Stores. The ExtraMile network is currently made up of more than 1,100 convenience stores in California, Pacific Northwest, Idaho, Nevada, Utah, Arizona, and the Southeast. The growth of the Company has resulted in opportunities to expand the ExtraMile brand within the current footprint, as well as to other states - resulting in exciting new employment opportunities. We are currently seeking a store readiness Franchise Business Consultant that will be home-based in the This role will cover stores located in Southern California including Bakersfield, Lancaster, Palmdale, and parts of Ventura. This position requires the ability to communicate with all levels of the company, but most importantly with our Franchise Owners. Pay: $95,000 - $140,000/yr. Essential Duties and Responsibilities: Leads operational aspects of store openings and consistently aligns with several other key stakeholders to include senior leadership, merchandising, operations, construction, pricebook, and training teams. Manage and monitor the progress and performance to support store openings. Gain knowledge of specific local ordinances as it relates to permitting, inspections, etc. Acquire familiarity and expertise with retail technologies specific to the ExtraMile program (Point of Sale and Back Office Systems) Partner with key stakeholders and vendor partner(s) to determine communication strategies to customers. Develop beneficial business relationship with all Franchisees in assigned area. Provide support to Franchisees on profitability and the establishment of sales goals. Support and direct merchandising execution and compliance, including any store special events (grand openings, customer appreciation events, special site promotions, etc.) Manage openings in assigned area(s), and ensure compliance with planogram (POG), promotions and point of purchase (POP) execution, resolve price book and back-office system (BOS) issues as needed. Work closely with the ExtraMile Southern California team to ensure franchisee satisfaction. Schedule meetings with Franchisee and Managers to conduct business planning sessions. Provide support to Franchisee to increase production and profitability, as well as compliance with all image evaluations and customer service standards for proper brand representation and compliance with ExtraMile branded agreements. Quickly identify performance evaluation success or issues and effectively communicate to Franchisee for resolution. Competencies: Adaptability/Agility - Accepts new changes, ideas, processes and responds positively and with minimal disruption. Learn quickly when facing change; experiments and will try anything to find solutions. Embraces the challenge of unfamiliar tasks. Willing to adjust approach to achieve results. Ability to identify gaps and seek appropriate resources. Dependability - Adheres to timelines, deadlines and is respectful of people's time. Instills trust and is reliable. Acts with a clear sense of ownership to ensure all tasks are completed. Follows through on commitments. Communication - Articulates thoughts and ideas clearly and effectively in writing and in person to internal and external partners, including employees, customers, and vendors. Attentively listens to customers and coworkers' needs and demonstrates social awareness. Treats others with dignity, respect, and fairness. Resolves interpersonal conflicts constructively. Customer Service - Determines the needs of franchisees and store managers, to deliver high quality products and services. Responds quickly and sensitively to franchisees and store managers needs while maintaining a professional, positive, and deescalating demeanor. Maintains supportive relationships with internal and external stakeholders. Job Knowledge - Demonstrates skills and knowledge relevant to one's own function or work group. - Applies best practices and stays current in discipline or specialty areas. - Completes work with minimal direction. - Completes work at the expected proficiency level. Leadership/Building Depth - Empowers growth and development by holding self and others accountable. Influences, motivates, and challenges others, adapting style to meet individual needs and variety of situations. Builds depth to mirror customer base including diversity and inclusion. Leads with an entrepreneurial mindset. Productivity - Delivering Results - Works effectively and efficiently, is organized and prioritizes work with few errors. Works to improve processes and complete all tasks. Drives results by working toward individual, team, and company goals. Uses time efficiently and responds quickly and constructively when confronted with challenges. Prioritize tasks based on importance. Workplace Safety - Actively mindful of the health and safety of others. Presents self in a professional manner. Prioritizes safety through following established policies and procedures. Qualifications: A Bachelor's degree in Business or a related field preferred. 7+ years' experience in Retail and Franchise with an understanding of convenience store retailing, marketing strategies, Franchise brand guidelines and an ability to execute franchise programs successfully. Knowledge of fuel jobber/marketer industry a plus Strong business, financial, and analytical skills, along with an understanding of Profit and Loss Statements, Balance Sheets, and Cash Flow. Proficiency in MS Word, MS Excel, Power BI and CRM programs This position offers a competitive salary and is eligible for many benefits such as annual bonus, holidays, paid time off, medical, dental, and vision benefits, life, short- and long-term disability, 401(k) and tuition reimbursement. ExtraMile is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status, or other status protected by law or regulation. ExtraMile participates in E-Verify in certain locations as required by law. Other details Job Family Retail Job Function Program and Project Management Pay Type Salary Employment Indicator Full-Time Min Hiring Rate $95,000.00 Max Hiring Rate $140,000.00 Travel Required Yes Apply Now Jackson Energy

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