IT Support Specialist - Hardware & Deployment Services Job at Luxoft, San Antonio, TX

S1p6RE50V0RPT2x1Nmsxc3l3QitUUkd2QlE9PQ==
  • Luxoft
  • San Antonio, TX

Job Description

Project Description:

As a Tech Support Analyst you would work as a part of a dynamic team involved with hardware installation, and issue resolution to internal and external customers which may include users of all types and skill levels.

Responsibilities:

- Image and deploy hardware/software for new hires and acquisitions.

- Recover and re-image existing hardware for re-deployment.

- Follow all escalation procedures according to service level agreement

- Use remote control tool to assist end users when needed

- Provide an accurate record of each call in incident management tracking tool

- Anticipate customer needs and proactively identifies solutions

- Plan, prioritize, organize and complete work to meet established objectives

Mandatory Skills Description:

- 5+ years in IT

-ITIL

-Service Desk, ITSM

-Hardware Deploy and Maintenance

-Troubleshoot

Nice-to-Have Skills Description:

Communication skills with non IT People

Ability to work autonomously.

Job Tags

Remote job,

Similar Jobs

LongHorn Steakhouse

Restaurant Manager Job at LongHorn Steakhouse

 ...leadership certifies that our food, service, people and atmosphere are the best. Our Restaurant Managers lead and inspire the service and culinary teams to deliver the ultimate steakhouse experience... every guest, every time. They bring our unique culture to life with a... 

HiFyve

Production Machinist - 1st and 3rd Shifts Job at HiFyve

 ...Job Description Job Description HiFyve is hiring an EDM Machinist in the manufacturing industry! Salary: Up to $42.50/hour (day shift) or up to $50/hour (night shift) Shift: Day or Night Flexible schedule Location: Plymouth, MN Job Duties and Responsibilities... 

Hamlethub

Marketing Internship Job at Hamlethub

Multiple summer internship positions available at an exciting local news site in 16 towns in Southwestern CT. We're looking for motivated...  ...developing and designing new features of the website, conducting marketing research, using social media to increase our public... 

Stanford University

Social Science Research Professional 1, General Surgery (Hybrid Opportunity) Job at Stanford University

Social Science Research Professional 1, General Surgery (Hybrid Opportunity)????School of Medicine, Stanford, California, United States ????Research???????Mar 19, 2025 Post Date???????104686 Requisition # This position will be based on the Stanford campus and is a hybrid... 

LaSalle Network

Fortinet Engineer Job at LaSalle Network

 ...learn more.Base pay range $45.00/hr - $45.00/hrOur client, a computer networking products organization, is in need of a full-time Fortinet Engineer . Their ideal candidate will be a Firewall Engineer specializing in Fortinet. The pay for this role is around $45/hr...