Job Description

We are seeking an experienced and dynamic Property & Operations Manager to oversee a mid-size portfolio of commercial and residential buildings. This role requires a hands-on and proactive individual who can balance operational oversight, leasing, tenant relations, and property compliance with a commitment to delivering high-quality service. The ideal candidate will have the skills and expertise to lead a team, manage complex property needs, and drive initiatives that enhance the management and value of the portfolio.

Key Responsibilities:

• Portfolio Oversight: Manage the day-to-day operations of a portfolio of commercial and residential buildings, ensuring compliance with all relevant regulations, laws, and company standards.
• Leasing Management: Oversee all leasing activities, including tenant acquisition, lease renewals, negotiations, and vacancy management to ensure maximum occupancy.
• Building Compliance: Ensure properties comply with safety, legal, and operational requirements, including inspections and certifications.
• Tenant Relations: Serve as the primary point of contact for tenants, addressing inquiries, resolving disputes, and fostering strong relationships.
• Work Orders & Maintenance: Oversee the efficient management of work orders, maintenance requests, and repair projects, ensuring timely and effective resolutions.
• Capital Improvement Projects: Plan and execute capital improvement initiatives to improve property value and ensure long-term infrastructure integrity.
• Team Management: Lead and manage building staff, including maintenance personnel, security, and other team members, ensuring optimal performance and morale.
• Board Meetings: Prepare and present portfolio updates, budgets, and plans at board meetings, demonstrating a thorough understanding of property operations and financials.
• Accounting Oversight: Partner with the accounting team to review budgets, forecasts, and financial performance ensuring revenue goals and expense controls are met.
• Workflow Optimization: Identify opportunities for operational improvements and implement best practices to streamline property management processes.

Qualifications:

• Experience: Minimum of 5 years of experience in a fast-paced property management role handling both commercial and residential properties.
• Laws & Regulations: In-depth knowledge of relevant local, state, and federal property management laws, compliance standards, and regulations.
• Team Leadership: Strong experience in managing and motivating teams to achieve operational excellence.
• Financial Savvy: Demonstrated portfolio accounting experience, including budget management, forecasting, and reporting.
• Communication Skills: Exceptional verbal and written communication skills to effectively engage with tenants, vendors, and internal stakeholders.
• Driver's License: Valid driver’s license and reliable transportation; ability to visit properties in the portfolio as needed.
• Proactive Approach: Detail-oriented with strong problem-solving skills and a demonstrated ability to prioritize and handle multiple tasks in a high-pressure environment.

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